Howard Schultz
c/o Starbucks Corporation
2401 Utah Ave S
Seattle, WA 98134
Dear Howard:
I’m writing to you with a problem. I’m a huge fan of Starbucks and an even bigger fan of the “third place” community experience. I’m a regular customer at your Magnolia Relocation store. I have spent – no joke here – thousands of dollars at that store in the ten years I’ve lived in Magnolia.
The problem is that I freeze my ass off every time I spend any time there. It is, quite literally, as cold as sin, and I’ve been both a member of a fraternity and have worked at Microsoft, so I have some passing familiarity with the low temperatures traditionally associated therewith. I would bet you one frozen buttock that it doesn’t reach more than 50 degrees Fahrenheit in that little back room where I like to work on my laptop, even when the temperatures outside are hot enough you could brew espresso directly in a shot glass.
No one likes to shiver, Howard, but yet I find myself shivering when all I’m trying to do is write code, or blog, or catch up with friends on Facebook, or any of the other million diversions one can do with a laptop and an AT&T Wi-Fi account. My fingers get all discombobulated, and I find myself randomly hitting q’s and p’s and the little tilde thing way up in the top left, all due to the shivering. My writing has suffered. The value of my “personal brand”, about which I have recently begun to obsess, is precipitously declining, all due to shiver-induced writing failures.
My bones complain. No, not my bones, but rather the marrow inside my bones. The marrow in my very bones freezes, like when one encounters a witch, or a vampire, or one mistakenly hits “Reply All” to an e-mail in which is included a crude joke about one’s boss at work.
I know several Magnolia residents of Icelandic descent and they refuse to go into the Magnolia Relocation store. Remember, Icelanders are people who like to jump into glacial fjords for their health, yet they studiously avoid this store. That, to me, seems an important indicator.
It’s so cold, I recently saw an elderly lady expire – I swear to god, that hot-breath-meets-cold-air misty phenomenon all of a sudden just stopped, and it was only when her son-in-law shook her that I suppose her heart restarted. Her breath resumed making little icy clouds, and I heard her mutter “get me out of here, it’s too damned cold”. She scuttled off, presumably to board a flight to Miami Beach, or Arizona, or some other place where they experience sensible temperatures.
There is good news. There are very few bugs. I suspect that have retreated across the street to Tully’s, where the temperatures are normal. Also, the famously delicious icy consistency of your Frappuccino-brand beverages is probably prolonged and enhanced by the freezing temperatures.
Howard, I beg of you: ask the manager to turn the dial, and turn up the temperature, or turn down the A/C, or both. I miss you and want to come back.